Discuss your projectAnswer the security questionnaire and ship the EHR integration your pilot depends on. FHIR and HL7 connectors are built for reuse across customers, with audit logging and a business associate agreement from the first release.
Illustration of a health-technology product built by Baybloom: an EHR connected through FHIR, the product’s own records, and scheduling kept in sync with every access audited.
Founders, product leaders, and CTOs at health-technology companies selling to practices, health systems, or patients: care coordination, patient engagement, monitoring, scheduling, or administrative products. The EHR stays the clinical record; we build the product and its integrations, under a business associate agreement, to the standards a health system’s security review expects.
The workflow
The steps we see most often in this kind of operation.
What we build
FHIR and HL7 integrations packaged so each new health system customer is mostly configuration and testing rather than a fresh build.
Mobile and web apps for intake, education, reminders, and messaging, designed for patients of every age and comfort level with technology.
Care coordination worklists, referral tracking, and administrative tools that fit clinical routines and exchange data with the record through standard interfaces.
Virtual visits through healthcare-grade video providers and device data routed to care-team queues, integrated with scheduling and the EHR.
Internal tools to onboard health system customers, configure their sites and roles, and support them without engineers touching production data.
Reporting and outcome dashboards built on de-identified or permitted data, so the product can show its value to buyers at renewal.
Your first release
How the work runs
We start with the people doing the work and the systems around it, then write down the first release: what it includes, what it leaves for later, the integration decisions, and the acceptance criteria. Nothing is built until that scope is agreed.
We build in releases you can review as the work takes shape, using realistic data. Every release carries tests, a security review, and documentation. Integrations are tested against real records, with exceptions visible.
Your team receives the documentation, the runbooks, and the training to run the system, and we stay on for continued engineering when you want it.
Scope and price
Every project is priced from a written scope. These are the factors that move it most.
Each EHR vendor and each customer’s configuration differs, so the number of target systems shapes integration, testing, and connector design effort.
Health system security questionnaires and risk assessments vary in depth, and meeting them adds controls, documentation, and evidence alongside product work.
Products used directly by patients add accessibility, identity verification, consent, and support considerations that tools for providers alone can avoid.
Extending a well-structured product is narrower than retrofitting access control, audit logging, and data handling into code that grew without them.
Care coordination startup
Health technology startups often sign a pilot while their product still exchanges data with the health system by file. What the pilot depends on is usually a FHIR integration for the resources in the workflow, such as referrals and encounters, plus single sign-on, roles that match care roles, and audit logging of patient-data access. The health system’s security review also asks for documentation, which is produced alongside the code. The connector is built for reuse, so the next health system on the same EHR starts from it rather than from scratch.
Questions
What leaders in this industry ask us first.
Yes, through their FHIR and HL7 interfaces, for the resources your product needs, subject to what the vendor and the customer permit. The assessment confirms access before the scope is agreed.
We sign a business associate agreement and build only on hosting and database services that support HIPAA requirements. Data handling, roles, encryption, and audit logging are documented from the first release, with the answers your customers’ security reviews ask for.
Software that supports coordination and administration usually is not; software that makes or influences clinical decisions may be. We scope that boundary with your regulatory advisers rather than assume it.
Yes. We deliver bounded initiatives to your standards and review process, and hand each one back with documentation.
We map the product’s controls to the questions health systems typically ask, close the gaps that matter, and produce documentation on access, encryption, audit logging, hosting, and incident response. Your team then has consistent answers for every questionnaire, with evidence drawn from how the product actually runs.
Yes. Each customer is separated by tenant with its own configuration, roles, and connector settings, and patient data isolation is tested in every release. New customers are added through admin tools, so growth means configuration rather than a new deployment for each health system.
We monitor integrations and the product, handle interface failures, and update connectors when an EHR vendor or customer changes their configuration. Support runs under the business associate agreement in place for the work, and new connectors or features are scoped as releases on the same foundation.