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Document workflows with AI review.

Invoices, forms, and contracts read by a model and posted to the system of record, with a person checking only the uncertain cases. The team stops re-typing, and accuracy is measured on real paperwork before launch.

Documents and requests pass through a model; confident results post to the system of record and are sampled, uncertain ones go to a review queue where a person decides.Documents, requestsModel stepextract · classify · draftSystem of recordReview queueconfidentuncertainperson decidessampled for accuracy
  1. Documents, requests
  2. Model stepextract · classify · draft
  3. confidentSystem of recordsampled for accuracy
    uncertainReview queueperson decides
Nothing posts without a threshold, a review path, and a sample. The exception queue has a reason and an owner.

Who this is for

Finance, operations, and admin leaders whose team spends its day reading documents and re-typing what they say: accounts payable, applications, claims, delivery notes, contracts. The documents are repetitive, the volume is steady, and the errors are expensive.

What makes it urgent

  • The volume of documents has outgrown the people typing them.
  • Errors from re-keying are reaching customers, suppliers, or auditors.
  • A vendor demo promised automation, and the team wants to know what would actually hold up.

What usually breaks

  • Two people key the same invoice, and neither matches the purchase order.
  • Uncertain cases are guessed rather than escalated.
  • Nobody measures accuracy, so nobody trusts the result.

The workflow

Before and after the first release.

The steps we see most often in this kind of operation.

Today
  1. ReceiveDocuments arrive by email and mail
  2. ReadA person opens each one
  3. TypeFields keyed into the system
  4. CheckErrors found later, if at all
With the first release
  1. CaptureEvery document lands in one queue
  2. ExtractA model reads the fields and matches records
  3. ReviewUncertain cases go to a person, side by side
  4. PostConfident cases post and are sampled

Features

What the system can include.

Multi-channel document capture

Collects documents from shared inboxes, scanners, uploads, and portals into one queue, classified by type so each goes to the right workflow.

Field extraction and validation

Reads the fields each document type needs and checks them against rules such as totals, dates, tax codes, and required values.

Record matching

Matches invoices to purchase orders and receipts, or applications to existing customers, and flags mismatches for review with the reason shown.

Side-by-side review screen

Shows the original document next to the extracted fields, with uncertain values highlighted, so a reviewer corrects and approves in a few clicks.

Accuracy monitoring

Tracks extraction quality by document type and field after launch, with sampled checks, so drift is caught and corrected before it reaches the ledger.

Document archive and search

Stores every processed document with its extracted data and review history, searchable by supplier, customer, reference, or date.

Your first release

What the first release could include.

In the first release

  • One document type, end to end, inside the existing workflow
  • Extraction and matching against your records, with confidence thresholds you set
  • A review screen with the original alongside, for uncertain cases
  • An exception queue with reasons and owners
  • An evaluation on your own documents, with the result written down, and monitoring after launch

Usually later

  • The second document type on the same pipeline
  • Automatic posting of confident cases with sampling
  • Routing and drafting for the correspondence around the documents

Systems it may connect

  • Accounting and ERP for invoices and orders
  • Document stores: SharePoint, Google Drive, file servers
  • Email inboxes and scanning
  • CRM and case systems for applications and claims
  • Model providers chosen for the task and the data

How the work runs

Scoped in writing, built in releases, handed over to your team.

Scope

We start with the people doing the work and the systems around it, then write down the first release: what it includes, what it leaves for later, the integration decisions, and the acceptance criteria. Nothing is built until that scope is agreed.

Build and test

We build in releases you can review as the work takes shape, using realistic data. Every release carries tests, a security review, and documentation. Integrations are tested against real records, with exceptions visible.

Handover

Your team receives the documentation, the runbooks, and the training to run the system, and we stay on for continued engineering when you want it.

Scope and price

What shapes the scope and price.

Every project is priced from a written scope. These are the factors that move it most.

Number of document types

Each document type needs its own fields, validation rules, evaluation set, and review screen, so the count of types shapes the scope directly.

Document variety and quality

Many supplier layouts, handwriting, and poor scans require more evaluation and more review handling than clean, consistent, digitally generated documents.

Matching and posting rules

Extracting fields is one step, while matching to orders and receipts and posting to the system of record adds business rules and exception handling.

Data handling requirements

Restrictions on where documents are processed, which model providers may see them, and how they are retained shape the architecture and hosting choices.

Property services company

Accounts payable staff review only the invoices the model is unsure about.

In a property services company, accounts payable often means reading supplier invoices from several inboxes and keying each one into accounting by hand. A first release handles that single document type: it extracts the fields and matches them to purchase orders. Anything below the confidence threshold goes to a review screen with the original alongside, and exceptions carry a reason and an owner. Before launch, accuracy is measured on a set of the company’s real invoices and written down, and monitoring continues after. The next phase can post confident invoices directly, with sampling.

Questions

Questions about document workflows with AI review.

What buyers ask before a project like this starts.

How accurate is it?

We measure accuracy on your documents before rollout. You set the threshold for automatic posting, and everything below it goes to a person.

Where does the data go?

We agree on it in writing before anything is built: what the model may see, where it runs, and what never leaves your systems.

What happens to the team?

The people who typed become the reviewers and own the exception queue. The work changes from keying to checking.

Can it handle handwritten or poor scans?

Often only in part. Those cases go to review rather than being guessed, and the evaluation tells you the share before you commit.

Which AI models do you use?

Models are chosen per task and per data requirement after testing on your documents. Some steps use a general model from a major provider, others use specialized extraction services, and the design allows a model to be swapped when a better-suited option appears.

How do we train the reviewers?

Reviewers are usually the people who keyed the documents before, so they already know the content. Training covers the review screen, the confidence indicators, and how to record a correction reason, and their corrections feed the evaluation that guides improvements.

Can it read documents in more than one language?

Yes, for most common languages, and the evaluation includes samples in each language you receive. Fields are extracted into your standard format, so an invoice from an overseas supplier posts the same way as a domestic one after review.

Scope a document workflow.

Tell us about the workflow and the systems around it.
We’ll come back with a written scope for a first release.