Who this is for
Operations and HR leaders at businesses that schedule people across shifts, sites, or crews: field service, facilities, care groups, warehouses, hospitality. Usually the roster is a spreadsheet, changes go out by text, and payroll reconciles the difference.
What makes it urgent
- A new site or contract has made the roster too large for one person to hold in their head.
- Overtime and missed certifications are being discovered at payroll rather than at scheduling.
- Staff find out about changes by text and show up at the wrong place.
What usually breaks
- The schedule lives in a spreadsheet and the truth lives in the scheduler’s phone.
- Skills and certifications are checked from memory.
- Hours are re-typed into payroll from timesheets.
Scope and price
What shapes the scope and price.
Every project is priced from a written scope. These are the factors that move it most.
Complexity of pay and work rules
Union agreements, site-specific certifications, split shifts, and differential pay rates each add rules that must be written down, built, and tested.
Number of sites and roles
More locations and job roles mean more coverage requirements, schedule views, and permission settings for schedulers, supervisors, and staff.
Payroll and HR integrations
A payroll export file is contained, while live connections to payroll, HR, and certification systems each bring mapping, review steps, and reconciliation.
Time capture method
Phone clock-in is the simplest route, while location checks, shared kiosks, or existing hardware time clocks add devices, setup, and testing.
Facilities cleaning company
Cleaners see their shifts on their phones, and schedulers see conflicts before payroll does.
A facilities cleaning company usually builds rosters in a spreadsheet per site and sends changes by text, so overtime and lapsed certifications surface at payroll. A first release builds the schedule against each site’s requirements, staff availability, and certifications, and warns the scheduler when a shift would push someone into overtime. Every cleaner sees their shifts and changes on a phone and clocks in against the scheduled shift. Hours reach ADP or Gusto with overtime already applied. Shift swaps and open-shift bidding are a natural next phase.