Discuss your projectA senior outside team for the initiative the central IT backlog cannot reach, delivered through the company’s security review, vendor onboarding, and procurement. The business unit gets a working application on its single sign-on, connected to the enterprise systems it depends on, and documented for handover to internal teams.
Illustration of a business-unit application built by Baybloom inside a large company: the ERP, CRM, and service desk connected through single sign-on, with approvals and sync issues waiting for review.
Division presidents, business-unit and operations leaders, directors in finance, operations, or customer service, and IT or digital leaders at large private and public companies. The initiative is defined and funded, but the central IT backlog is committed elsewhere, and the business unit needs a senior outside team that can work inside enterprise security, procurement, and architecture standards. Software companies adding product capacity and private-equity-backed management teams are covered on separate pages.
The workflow
The steps we see most often in this kind of operation.
What we build
Replace a critical process run on spreadsheets and shared mailboxes with one application, from request through approval and completion.
Connect the workflow to SAP, Oracle, Salesforce, ServiceNow, Workday, and similar through supported APIs and the company’s integration layer.
Sign-in through Okta, Microsoft Entra ID, or the company’s identity provider, with roles mapped to directory groups and access reviewed with IT.
Approval routing by amount, region, or role, with every change and decision logged in a form designed with audit and security teams.
Build the screens, rules, and automations a platform rollout left out, beside the ERP or CRM rather than in heavy customization of it.
Architecture notes, data flow diagrams, runbooks, and tests delivered with the code, so the internal team can support the application from handover.
Your first release
How the work runs
We start with the people doing the work and the systems around it, then write down the first release: what it includes, what it leaves for later, the integration decisions, and the acceptance criteria. Nothing is built until that scope is agreed.
We build in releases you can review as the work takes shape, using realistic data. Every release carries tests, a security review, and documentation. Integrations are tested against real records, with exceptions visible.
Your team receives the documentation, the runbooks, and the training to run the system, and we stay on for continued engineering when you want it.
Scope and price
Every project is priced from a written scope. These are the factors that move it most.
Questionnaires, architecture reviews, penetration testing, and environment approvals add documentation and coordination before and during the build.
Each system of record is a separate integration, and platforms without modern APIs or with strict change control take more design and testing.
Approval rules that vary by region, amount, or business unit, and roles mapped to many directory groups, widen the design and testing effort.
Deploying into the company’s cloud tenancy and pipelines is often preferred, and its approval gates and change windows shape how each release goes out.
Operations group in a large manufacturer
An operations group inside a large company often runs warranty claims through a shared mailbox, a spreadsheet, and manual lookups in the ERP and CRM. The central IT roadmap is full, so the division sponsors the work with an outside team. The team passes security review and vendor onboarding, then builds one claims application on the company’s single sign-on, connected to the ERP and the CRM. Approvals route by rule and every decision is logged. Runbooks and documentation go to the internal team at handover, and reporting for division leadership comes next.
Questions
What leaders in this industry ask us first.
The scope, architecture, data flows, hosting, and access model are written down before any build, in the form your security and procurement teams expect. We complete vendor questionnaires accurately, agree on data handling in writing, and work through the company’s identity provider with least-privilege access.
Yes, and early. The business unit usually sponsors and scopes the work, and IT or enterprise architecture agrees on the environment, integration standards, identity, and support model. Involving them from the start avoids a finished application that cannot go into production or be supported.
Yes. Integrations use the platform’s supported APIs and the company’s integration layer where one exists, such as MuleSoft or Azure Integration Services. Each system stays the record for its data, and the application reads and writes through agreed interfaces rather than copying records.
Roles, approval rules, and logging are designed with the company’s audit and security teams, so the application records who did what and when in the form they need. The company’s internal control framework stays the reference, and the application is built to support it.
Usually in the company’s cloud tenancy or an environment IT approves, deployed through its pipelines where possible. Hosting, monitoring, backups, and access are agreed in writing during scoping, so the environment fits the company’s standards from the first release.
Source code in the company’s repositories, architecture and data flow documentation, runbooks, test suites, and a walkthrough with the team that will support the application. Ongoing support from us can continue alongside the internal team if the business unit prefers.
Each initiative is scoped in writing and contracted through the company’s standard procurement process, usually under a master services agreement with a statement of work for each phase. The price is agreed for each phase, and larger additions are scoped as the next phase.