Discuss your projectCrews see their jobs, capture forms, photos, and signatures on site with or without a signal, and close each job from the phone. Completed work reaches the office and creates the invoice record when the signal returns.
Operations leaders at mechanical, electrical, facilities, installation, inspection, and maintenance businesses whose crews work in basements, on rooftops, and on the road. The office has a system; the field has paper, texts, and a camera roll.
The workflow
The steps we see most often in this kind of operation.
Features
Shows the right form, checklist, and required fields for each job type and asset, so technicians capture what the office and the customer need.
Attaches photos and short videos to the job with timestamps and notes, giving the office clear evidence for billing and disputes.
Collects the customer’s signature and name on the phone, and sends a completion report to the customer by email from the job record.
Lets technicians record parts used from their van or the warehouse, updating inventory and adding the parts to the invoice.
Opens directions to the next job in the technician’s preferred maps app and notifies the office or customer when the crew is on the way.
Scans equipment tags to pull up service history and record readings against the right asset without typing serial numbers.
Your first release
How the work runs
We start with the people doing the work and the systems around it, then write down the first release: what it includes, what it leaves for later, the integration decisions, and the acceptance criteria. Nothing is built until that scope is agreed.
We build in releases you can review as the work takes shape, using realistic data. Every release carries tests, a security review, and documentation. Integrations are tested against real records, with exceptions visible.
Your team receives the documentation, the runbooks, and the training to run the system, and we stay on for continued engineering when you want it.
Scope and price
Every project is priced from a written scope. These are the factors that move it most.
Screens that must work without a signal need local storage, a sync queue, and conflict rules, which adds design and testing for each offline screen.
Technicians, supervisors, and inspectors each need their own daily loop, and each job type brings its own forms, checks, and completion rules.
Barcode scanning, Bluetooth printers, meters, and managed company devices each add setup, permissions, and testing on the phones crews actually carry.
Posting to one work-order system is contained, while connecting inventory, accounting, and CRM as well adds mapping, sync rules, and reconciliation.
HVAC contractor with several crews
HVAC technicians commonly fill in paper job sheets and take photos on personal phones, and someone in the office types everything up from the paper. A first release gives each technician a phone app with the jobs assigned to them, a job form with required fields, photos attached to the job, parts used, and a customer signature. It works offline in basements and plant rooms and syncs when the signal returns. Closing the job updates the work order and creates the invoice record. Parts and inventory on the phone make a sensible next step.
Questions
What buyers ask before a project like this starts.
Yes, for the screens that need it. Changes queue on the phone and sync when the signal returns, with conflicts resolved by rules you agree on.
No. The app can post to the dispatch or work-order system you already run. If you do not have one, the dispatch and work-order project pairs with this one.
Both. The app is built from one codebase for iPhone and Android.
We keep screens few, targets large, and the next action obvious, and we test on the phones your people carry, in the conditions they work in, before release.
Yes. The app runs on personal or company phones, and company data stays inside the app with sign-in required. When a technician leaves, their access is removed centrally. Businesses with managed devices can distribute the app through their device management tool instead.
Updates go out through the app stores or a device management tool, with each release tested first on the phones the crews carry. Content changes such as form fields and checklists are managed from the office without a new app version.
Yes. When the technician closes the job, the app produces a service report with the work done, photos, parts, and the customer’s signature, and emails it to the customer contact. The same report is stored on the job for the office.