Custom software development for logistics and distribution.
Every order channel feeds one queue, orders are allocated against current stock at each site, and drivers capture proof of delivery on their phones, even offline. Customers see status without calling, and the ERP, WMS, and carriers stay in agreement.
Illustration of a logistics integration built by Baybloom: the ERP, the warehouse system, and the carrier kept in sync, with stock and shipment exceptions waiting for review.
ERPOrders · 1,204
WarehousePicks · 318 today
CarriersShipments · 96 today
SyncOrders and stock · every 5 min
Exceptions3
Order 5123Stock short · Bay 2Needs review
Shipment 8841Carrier timeout · retry 2 of 5Retrying
Orders come by portal, EDI, email, phone, and marketplace, each in its own format. Intake has to capture all of them into one queue without a person re-keying.
The truth is split across systems
The ERP owns the order, the warehouse system owns the stock, the carrier owns the status, and the customer asks you. Integration is the product.
The work happens on the road
Drivers and warehouse staff need phones, offline capture, scanning, and proof of delivery that reaches the office the same day.
Customers expect visibility
Accounts with their own pricing and terms want status, tracking, documents, and exceptions without a phone call.
What we build
Custom software development, applied here.
Order intake and allocation
Every channel feeds one queue, orders are allocated against live stock across sites, and backorders are visible.
Dispatch and driver apps
Routes, stops, scanning, proof of delivery, and exceptions, feeding the office.
Customer visibility
A portal or API with status, tracking, documents, and reordering.
Integration and reporting
ERP, WMS, EDI, and carriers connected, with operating reports built from records that agree.
What a first release could include.
In the first release
One flow end to end: intake to allocation, or dispatch to proof of delivery
The integrations that flow depends on, built against real records
A phone app for the role in the field, with offline capture
Exceptions visible with owners
The operating report for that flow
Usually later
The next flow on the same records
Customer portal and API
Route optimization and demand planning
Systems in play
ERP: NetSuite, Acumatica, Sage, SAP Business One
Warehouse systems and scanners
EDI and customer order feeds
Carriers, telematics, and mapping
Accounting and invoicing
Customer portals and marketplaces
Features
What the software can include.
Returns and claims handling
Returns and damage claims logged as records with photos, reasons, and owners, tied to the original order and credited through the ERP.
Account terms at order entry
Contract terms, discounts, and account rules applied at order entry, so every channel treats each customer account the same way.
Warehouse task management
Pick, pack, and put-away tasks assigned to staff on scanners, with priorities set by ship dates and carrier cutoffs.
Carrier selection and labels
Shipments rated across connected carriers, labels and documents printed from the order, and tracking numbers posted back to the customer record.
Exception and delay alerts
Late shipments, short picks, and failed deliveries flagged to the right person and, where agreed, to the customer before they call.
Dock appointment scheduling
Inbound and outbound appointments booked by carriers and suppliers, with dock assignments and arrival status visible to the warehouse team.
Regional distributor
Drivers carry their stops and capture proof of delivery on their phones.
Regional distributors often send drivers out with printed manifests, and proof of delivery comes back as signed paper that someone scans and files. A first release covers dispatch to proof of delivery: drivers see their stops in a phone app, capture signatures and photos even offline, and completed deliveries post to the ERP when the signal returns. Failed or partial deliveries appear in an exception list with an owner, and the dispatcher sees progress without calling drivers. A customer portal with tracking and reordering can build on the same records next.
Questions
Before you start.
What firms in this industry ask about this work.
Do we need a new ERP or WMS?
Usually not. They stay the owners of orders and stock; the software we build sits around them and removes the manual work between them.
Can it take EDI orders?
Yes. EDI, portal, email, and marketplace orders land in the same queue, validated before they become orders.
What about the drivers?
Drivers get a phone app for stops, scanning, proof of delivery, and exceptions that works offline and syncs when the signal returns.
Where do we start?
With the flow that causes the most re-typing or customer calls, usually intake or proof of delivery.
Can the apps work with our existing scanners?
Usually, yes. The driver and warehouse apps run on current Android and iOS devices, including rugged handhelds with built-in scanners, and can use a phone camera where scan volume is low. The assessment checks the devices already in use before recommending anything new.
How do customers see their shipments?
Through a portal or an API, depending on the account. Customers see order status, tracking, proof of delivery, and documents for their own orders, with access limited to their company. Larger accounts that want the data inside their own systems can receive it by API or EDI rather than signing in.
How does it handle peak volume?
Queues hold incoming orders and updates so nothing is lost when volume rises, and the services run on managed cloud infrastructure that adds capacity as needed. Before a known peak, key flows are tested at higher volume, and exception queues let staff focus on the orders that need a person.
