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Inventory and order management.

Stock counts that agree across every site, and one queue for every sales channel, from portal and EDI to email and phone. Allocation, pick lists, and labels come from the same record, and the invoice posts on shipment.

Illustration of an inventory and order integration built by Baybloom: the ERP, the warehouse, and the web store sharing live stock, with mismatches waiting for review.

Who this is for

Operations and finance leaders at distributors, manufacturers, and multi-site businesses where stock counts disagree, orders arrive through several channels, and the ERP’s inventory module fits half the business. Often the other half runs in spreadsheets and email.

What makes it urgent

  • The website, the warehouse system, and the ERP show three different stock counts.
  • Orders from a portal, email, EDI, and phone are keyed by hand and errors reach the customer.
  • A second warehouse or a new product line has broken the allocation logic.

What usually breaks

  • Counts are reconciled by walking the aisles.
  • Backorders are tracked in someone’s notebook.
  • Purchase orders are raised from memory rather than from demand.

The workflow

Before and after the first release.

The steps we see most often in this kind of operation.

Today
  1. OrderArrives by portal, email, EDI, or phone
  2. Key inTyped into the ERP by two people
  3. AllocateStock checked by phone call to the warehouse
  4. ShipPicked from a printed list; invoice later
With the first release
  1. IntakeEvery channel lands in one order queue
  2. AllocateAgainst live stock across sites, backorders visible
  3. FulfillPick lists, packing, and shipping labels from the order
  4. InvoicePosted to accounting on shipment

Features

What the system can include.

Barcode scanning workflows

Supports receiving, putaway, picking, and counting with handheld scanners or phones, so every stock movement is recorded where it happens.

Lot and serial tracking

Records lot numbers, serial numbers, and expiration dates through receiving and shipment, so recalls and warranty questions are answered from the record.

Replenishment suggestions

Proposes purchase orders and transfers from reorder points, demand, and supplier lead times, for a buyer to review and approve.

Customer-specific pricing and terms

Applies each customer’s contract prices, discounts, and payment terms at order entry, so invoices match exactly what was agreed.

Returns and credit handling

Authorizes returns, records the condition on receipt, restocks or scraps the item, and raises the credit in accounting from the same record.

Stock transfers between sites

Moves inventory between warehouses with in-transit visibility, so allocation knows what is on the shelf, on the truck, and on order.

Your first release

What the first release could include.

In the first release

  • One order queue that captures every channel as a structured order
  • Live stock by site, with the ERP or warehouse system as the owner of counts
  • Allocation rules and visible backorders
  • Pick, pack, and ship from the order, with labels
  • Invoice records posted to accounting on shipment

Usually later

  • Purchase orders raised from demand and lead times
  • Cycle counting from the phone
  • A customer view of order status

Systems it may connect

  • ERP and accounting: NetSuite, Acumatica, Sage, QuickBooks
  • Warehouse and inventory: Fishbowl, custom, or the ERP module
  • Ecommerce and portals
  • EDI and customer order feeds
  • Shipping: ShipStation, carrier APIs
  • Barcode scanners and label printers

How the work runs

Scoped in writing, built in releases, handed over to your team.

Scope

We start with the people doing the work and the systems around it, then write down the first release: what it includes, what it leaves for later, the integration decisions, and the acceptance criteria. Nothing is built until that scope is agreed.

Build and test

We build in releases you can review as the work takes shape, using realistic data. Every release carries tests, a security review, and documentation. Integrations are tested against real records, with exceptions visible.

Handover

Your team receives the documentation, the runbooks, and the training to run the system, and we stay on for continued engineering when you want it.

Scope and price

What shapes the scope and price.

Every project is priced from a written scope. These are the factors that move it most.

Number of order channels

Each channel, from ecommerce and EDI to email and phone, needs its own capture, validation, and mapping into the shared order queue.

Number of warehouses and locations

More sites, bins, and in-transit states make allocation rules, stock views, and transfers more involved, and require testing at each location.

Traceability requirements

Lot, serial, and expiration tracking adds data capture at every movement, scanner workflows, and reporting that simple quantity tracking does not need.

Condition of item master data

Duplicate items, inconsistent units of measure, and missing barcodes must be cleaned before stock counts and allocation can be trusted.

Building products distributor

Order desk staff work every channel from a single queue and see live stock at each site.

Building products distributors tend to take orders by portal, EDI, email, and phone, with staff keying each one into the ERP and calling the other warehouse to check stock. A first release captures every channel as a structured order in a single queue and allocates it against live stock by site, with backorders in plain view. Pick lists and labels come from the order, and the invoice posts to accounting on shipment. The calls between warehouses fade out. Purchase orders raised from demand and lead times fit well in a later phase.

Questions

Questions about inventory and order management.

What buyers ask before a project like this starts.

Does this replace the ERP?

No. The ERP or warehouse system usually stays the owner of stock and ledgers. The application sits around it: intake, allocation, fulfillment, and the views the ERP cannot give you.

Can it take EDI orders?

Yes. EDI and customer order feeds are captured into the same queue as portal and email orders, validated before they become orders.

How do you keep counts accurate?

One system owns each count, every movement is a record, and exceptions are visible. Cycle counting from the phone comes in a later release.

What about multiple sites?

Stock is held by site from the first release, with allocation rules for which site fulfills which order.

Do we need new scanners or hardware?

Often not. Many workflows run on current phones or the scanners already in the warehouse, and label printers are reused where they support standard formats. Where new hardware helps, the recommendation comes from testing in your aisles with your labels.

How do you handle the switch from our current stock figures?

A full or cycle count establishes the starting balance, which is loaded and checked against the owning system before go-live. Open orders and backorders are brought across in the same exercise, so the new system starts from numbers everyone has agreed.

Can it support ecommerce as well as trade customers?

Yes. Ecommerce orders arrive through the platform’s API into the same queue as trade orders, with their own pricing and fulfillment rules. Stock is allocated across both channels from one set of counts, which keeps the website from selling what the warehouse has already promised.

Scope an inventory or order project.

Tell us about the workflow and the systems around it.
We’ll come back with a written scope for a first release.