Who this is for
Finance and operations leaders at multi-department or multi-site businesses where purchase requests arrive by email, approvals happen in threads, purchase orders are typed into accounting, and invoices are matched by memory. The accounting system holds the ledger; the flow before it is the problem.
What makes it urgent
- Spend is discovered at the invoice rather than approved at the request.
- Supplier documents and terms are in a filing cabinet.
- Receiving and invoicing disagree and nobody can say why.
What usually breaks
- Requests are approved by reply-all.
- Purchase orders are raised after the goods arrive.
- Budgets are checked at month end.
Scope and price
What shapes the scope and price.
Every project is priced from a written scope. These are the factors that move it most.
Approval rule complexity
A single approver per department is simple, while rules combining amount, category, project, site, and delegation need careful design and thorough testing.
Accounting and budget structure
Mapping requisitions to cost centers, projects, and budget lines depends on how the chart of accounts is structured and how budgets are maintained today.
Supplier integration
Sending orders by email is simple, while supplier catalogs, punchout, and electronic invoices each add setup and testing with individual suppliers.
Number of entities and sites
Several legal entities, currencies, or sites with different approvers and accounting instances add configuration and reporting work across the whole flow.
Multi-site services company
Directors approve purchases at the request, before anything is ordered.
In many multi-site services companies, a manager emails a purchase request, a director replies somewhere in the thread, and the purchase order is typed into accounting after the goods arrive. A procurement system starts at the request: a requisition against a budget line, a budget check, and approvals routed by amount, category, and department. The approved request becomes a purchase order that posts to accounting, and receiving is recorded against it. Finance sees commitments before invoices land. Matching orders, receipts, and invoices, and a supplier portal, are sensible additions later.