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KYC, AML, and compliance workflow systems.

Onboarding that runs identity verification and sanctions screening through licensed providers, turns every match into a case with an owner and evidence, and schedules reviews by risk rating. When an auditor asks, the history is already on file.

Illustration of a compliance case system built by Baybloom: onboarding checks run through providers, matches becoming cases with owners and evidence, and periodic reviews scheduled by risk.

Who this is for

Compliance and operations leaders at fintechs, lenders, brokers, payment businesses, and any company with know-your-customer and anti-money-laundering obligations. The policy is yours and the checks come from licensed providers; the system runs the workflow, holds the case, and proves what was done.

What makes it urgent

  • Onboarding takes days because checks are run by hand in several tools.
  • An audit or a partner review asked for evidence the spreadsheet could not give.
  • Screening matches are resolved in email with no record of the decision.

What usually breaks

  • Verification results are copied between tools.
  • Periodic reviews are missed because nothing prompts them.
  • Nobody can produce the history of a customer’s checks.

The workflow

Before and after the first release.

The steps we see most often in this kind of operation.

Today
  1. OnboardA form, then manual checks in three tools
  2. ScreenA match pasted into an email
  3. DecideA reply from compliance
  4. ReviewWhen someone remembers
With the first release
  1. OnboardVerification and screening run through providers from the application
  2. CaseMatches and exceptions become cases with owners and deadlines
  3. DecideRecorded with reasons and evidence on the case
  4. ReviewScheduled by risk rating; reminders and reporting

Features

What the system can include.

Beneficial ownership capture

Business customers’ owners, directors, and controllers collected in structured form, each checked through providers and linked to the company record.

Ongoing screening alerts

Customers re-screened when watchlists change, with new potential matches arriving as cases rather than waiting for the next scheduled review.

Document collection and expiration

Identity documents, proof of address, and company filings collected through a portal, with reminders when a document expires or needs refreshing.

Four-eyes review

Higher-risk decisions require a second reviewer before they take effect, with both reviewers and their reasons recorded on the case.

Investigation case files

Investigations assembled with transactions, notes, and evidence in one file, ready for your compliance team to decide on any regulatory filing.

Compliance management reporting

Views of open cases, overdue reviews, decision turnaround, and risk distribution, giving the compliance officer evidence for boards, partners, and auditors.

Your first release

What the first release could include.

In the first release

  • Onboarding workflow for one customer type, with identity verification and screening through providers
  • Case management for matches and exceptions, with owners, deadlines, and evidence
  • Decisions recorded with reasons and an audit trail
  • Risk rating and scheduled periodic reviews
  • Data handling and retention agreed in writing to your compliance requirements

Usually later

  • Transaction monitoring alerts into the same case system
  • Regulatory reporting
  • Customer-facing onboarding in your app or portal

Systems it may connect

  • Identity verification providers
  • Sanctions, PEP, and adverse media screening services
  • Transaction monitoring tools
  • CRM and core platforms
  • Document storage and e-signature
  • Reporting and the data layer

How the work runs

Scoped in writing, built in releases, handed over to your team.

Scope

We start with the people doing the work and the systems around it, then write down the first release: what it includes, what it leaves for later, the integration decisions, and the acceptance criteria. Nothing is built until that scope is agreed.

Build and test

We build in releases you can review as the work takes shape, using realistic data. Every release carries tests, a security review, and documentation. Integrations are tested against real records, with exceptions visible.

Handover

Your team receives the documentation, the runbooks, and the training to run the system, and we stay on for continued engineering when you want it.

Scope and price

What shapes the scope and price.

Every project is priced from a written scope. These are the factors that move it most.

Customer types covered

Individuals are simpler than businesses, where ownership structures, directors, and company documents add data capture, provider checks, and case handling.

Providers and data sources

Each verification, screening, or registry provider adds integration and response handling, and combining several needs rules for which result applies.

Policy and risk rule complexity

The number of risk factors, review frequencies, and escalation paths in your policy determines how much rule logic and testing the workflow needs.

Evidence and retention demands

Requirements from your advisers, partners, or regulators on what is retained, for how long, and in what form shape storage, audit, and reporting design.

Payments business

Compliance analysts work each screening match as a case with evidence and a recorded decision.

In a payments business, onboarding checks are often run by hand in separate tools, and screening matches are resolved over email. A compliance workflow runs identity verification and sanctions screening through licensed providers from the application itself. Each match becomes a case with an assigned analyst, a deadline, and attached evidence, and the decision is recorded with reasons. Every customer receives a risk rating that schedules the periodic review. When an auditor asks for the history, it is already in the system. Transaction monitoring alerts can later feed the same case queue.

Questions

Questions about KYC, AML, and compliance workflow systems.

What buyers ask before a project like this starts.

Do you provide the checks?

No. Identity verification and screening come from licensed providers through their APIs. The system runs the workflow, holds the cases, and records what was done and why.

Is this compliance advice?

No. Your policy and your compliance advisers define what must be checked, recorded, and retained. We build to it and make it provable.

Can it handle periodic reviews?

Yes. Risk ratings schedule reviews, the system prompts them, and the review is a case with evidence like any other.

What about transaction monitoring?

Alerts from a monitoring tool can flow into the same case system in a later release, so one team works one queue.

How do we move existing customers into the new system?

Customer records, past check results, and documents are imported and linked, and each customer gets a risk rating and a review date under the new rules. Customers missing required evidence are listed as cases, so the backlog becomes a managed queue rather than a hidden gap.

Can we switch verification providers later?

Yes. Providers sit behind an integration layer, so the workflow, cases, and records stay the same when a provider changes or a second one is added. Past results remain on the customer record with the provider that produced them, which keeps the audit trail intact.

Who can see sensitive case information?

Access follows roles your compliance team defines, so investigators, reviewers, and front-line staff see only what their job requires. Sensitive cases can be restricted further, and every view and change is logged, which supports the confidentiality your obligations and your partners expect.

Scope a compliance workflow.

Tell us about the workflow and the systems around it.
We’ll come back with a written scope for a first release.